The CEO·Intelligence blog
We write about automation, AI agents and data sovereignty for SMEs. Without needless jargon and without promises we cannot prove.
What we write about
This blog exists for a simple reason: the people who run an SME have little time and are bombarded with AI promises. Here you'll find the opposite — articles that answer one question at a time, sharing what we know and what we don't, written to be useful even if you never become a customer of ours.
- Practical automation: how an SME can automate real workflows, from the first process to human approvals.
- AI agents beyond the hype: what sets an organism with memory apart from a chatbot, and when it truly matters.
- Data sovereignty: self-hosting, GDPR and the EU AI Act explained for decision-makers, not for lawyers.
- Product news: what we've built and why, including the hard choices.
Why a chatbot isn't enough: the case for agents with memory
Most business chatbots share the same structural flaw: amnesia. Every conversation starts from scratch. A customer writing for the third time has to…
The EU AI Act for SMEs: what really changes
The EU AI Act is the world's first comprehensive regulation on artificial intelligence, and its enforcement rolls out in phases. A fair amount of…
Frequently asked questions
How often do you publish new articles?
When we have something genuinely useful to say — we don't follow an editorial calendar inflated for search engines. Articles come from the real questions of people evaluating automation for their business and from product news that deserves an honest explanation. We prefer to publish less and stay useful, rather than filling the page with recycled content.
What's the difference between a chatbot and an AI agent?
A chatbot replies to messages by following scripts or generating text, but every conversation starts from scratch. An AI agent has persistent memory, can use tools (CRM, email, documents), collaborates with other agents and operates within governance rules. In short: the chatbot converses, the agent works — and remembers. It's the difference we explore in the first article on this page.
Does the EU AI Act concern a small business like mine?
If you use AI systems, yes — but with obligations proportionate to your role and the risk. Most SMEs are "deployers", i.e. users: the main obligations concern transparency towards people and correct use of the tools, not the technical documentation required of manufacturers. Our article offers practical guidance; for your specific case you'll still need qualified legal advice.
Would you rather see the product than read about it?
A demo on your real case is worth more than ten articles.
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